Essential duties and responsibilities: • This position is accountable for managing the card dispute process (US Banking). • Ensures chargebacks and all department processes are in compliance with policies, procedures, and regulations. • Subject Matter Expert in chargebacks and card disputes. • Stays current with new developments in the fraud and loss prevention field, and …
DIVISION | Operations POSITION | Service Delivery Leader LOCATION | Chennai REPORTING STRUCTURE | AVP Operations Qualification | Graduate / Postgraduate in Commerce or Finance Background Experience | 10-12 years of Banking operations experience, willing to work night shifts as per US time zones between 6 pm to 7 am Key Responsibility Areas Create and …
We are inviting applications for the role of VP/AVP – Insurance Lead In this role, You will be responsible for leading the business unit of more than 200+ resources to its maximum potential. You are encouraged to drive team performance, ensuring daily service level metrics are met while maintaining a high level of accuracy, providing mentorship …
Essential duties and responsibilities: • A strategic thinker well versed with forecasting and capacity planning. • Strong people management driving performance and nurturing talent. • Attention to details and is able to identify trends and course correct . • High on integrity with a risk appetite and identify , analyze and mitigate emerging risks. • …
Manager /Senior Manager – Contact Centre Operations Read More »
About the role We’re seeking a skilled Sales Manager to sell the company’s courses to our potential customers. The Sales Manager will utilize their skills to generate high-quality leads, build a strong relationship with customers and close the purchase. An ideal candidate will be a quick learner with strong negotiating skills and should be able …
